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Cannot Open Applications within MetaFrame XP
Symptoms
When you attempt to execute a command
from the MetaFrame XP Applications Desktop, a Save As
or Open With dialog box may appear, prompting you to choose a
location to which to save the file.
Cause
This behavior can occur if Internet
Explorer is configured not to cache encrypted pages to disk. The default
is to cache encrypted pages to disk.
Note
This can also occur if the Citrix ICA
Client is not installed, or was corrupted after installation.
Resolution
To resolve the encrypted pages issue:
- On the Tools menu
in Internet Explorer, click Internet Options.
- Click the Advanced
tab.
- Click to clear the
Do not save encrypted pages to disk
check box, and then click OK.
To resolve the ICA Web Client
corruption:
- Click Start, click
Control Panel, click Add
or Remove Programs.
- Find the Citrix ICA Web Client,
click to highlight, and then click the Change/Remove button.
- Click the Yes button to completely
remove the Citrix ICA Web Client and all of its components.
-
Click here to login and reinstall the ICA Web Client.
Note
If you did not find the ICA Web Client in
the Add or Remove Programs window, please click the link above to download
and install the client.
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